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Since the Civil War, Helix Human Services (formerly the Children’s Study Home) has been dedicated to a single purpose: finding ways to help people who have experienced trauma in their lives. That has not, nor will it ever, change. We are best known for the services we provide to children and youth who are referred to us by state agencies. Over the years, we have expanded our programs and services to include adults and families.

At Helix Human Services, we do everything in our power to help traumatized children, families, and adults find their resilience and strength. We will always be here when people in crises need us. We know we must provide a continuum of care—one that is built on a foundation of trust and driven by purpose—and always striving to do and be better.

OUR VISION

Strong, healthy, resilient children and families.

Core Values

Compassion

We treat all people with kindness, respect, dignity, and empathy. Ensuring compassionate care and services is the heart of everything we do.

Adaptability

We believe in the human capacity for change and growth. Recognizing there is no “one size fits all” solution, we embrace flexibility, collaboration, and innovation.

Integrity

We build trust through honesty, reliability, and professionalism. You can count on us, no matter what.

Inclusiveness

Our strength as an organization lies in the diverse cultures, experiences, and perspectives of our staff and the community we serve.

Hope

We anticipate success, encouraging our staff and those we serve to believe in new possibilities for a better life.

Our MISSION

Helix Human Services provides trauma-informed therapeutic and educational services to diverse children and families, building the foundation for lifelong success at home, school, and in the community.

Our Senior Team

Mark Paglia

Yamilca Nogue, MBA

Monique Vasquez

Board of Directors

President

John Pappas
Morgan Stanley Wealth Management

First Vice President

Tom Duke
Duke Insurance Brokerage

Second Vice President

Ed Garibian
LLumin, Inc.

Treasurer

Sean O’Connell
Unibank

Clerk

Pamela Fernandes
KNF&T Staffing Resources

President Emeritas

Denis Gagnon
Excel Dryer, Inc.

Chief Executive Officer

Mark Paglia
Helix Human Services

Directors

Margaret Beturne
Baystate Orthopedic Surgery Ctr

Brian Canina
Peoples Bank

Christopher Fager
Westfield Bank

 

Mark Germain
Gomes, DaCruz & Tracy, P.C.

David Griffin
The Dowd Agencies, LLC

Jane Hetzel
Retired

Gordon Quinn, Esq.
Past President
Sullivan, Hayes & Quinn

Cathy Rossi, Esq.
Attorney at Law

Karen Rossi
LLumin, Inc.

Kandra Tranghese
Monson Savings

Rev. Dr. Karen-Louise Walker
Springfield Technical Community College

Annual

Report

  • 2023 Annual Report View
  • 2022 Annual Report View
  • 2021 Annual Report View
  • 2020 Annual Report View
  • 2019 Annual Report View

Contact us at info@helixhumanservices.org for a printed version of the Annual Reports.

Community Partners

Helix Human Services has cultivated many partnerships throughout the community. These relationships strengthen our effectiveness and extend our reach.